Services Services

Two Rivers App

Two Rivers App

This is a pioneer product and has set Two Rivers apart we have become the first mall in East Africa to launch a functional user-focused mobile application.

Active features include:

  • Free Wi-Fi
  • Smart Parking
  • Event updates, registration and ticketing
  • Deals and promotions alerts
  • TR loyalty program registration

Coming soon:

  • Mall navigation
  • Store locator and profiler
  • Easy payment e-wallet system
  • Events calendar
  • Online shopping
  • Loyalty program points collections and redemption

Parking

Parking

Enjoy ample smart parking with well-organized drop off zones convenient even for the physically challenged. We have over 2,000 parking bays in basement, rooftop and on-grade parking with a parking silo planned to have over 2,500 parking bays.

Mobility and Access

Mobility and Access

Our travellators make moving around with your luggage and shopping cart easy and hassle free. You can access the mall’s lower retail from the parking through two points on either side of the basement using the travellators.

A set of escalators and elevators connect the lower retail, upper retail and rooftop levels. We are also wheelchair friendly.

Baby Care

Baby Care

For nursing mums and guardians with toddlers and young children, our baby changing rooms provide the privacy and support you need to help baby have a comfortable time in the mall.

Other Services

  • Professionally trained customer service team

    Walk up to any of our Welcome Desks on floors 0 and 1 and let us assist you on any enquires you have about our offering. Feel at home and give us feedback on how we can continue to make your experience more pleasant and seamless.

  • Prayer rooms

    For our Muslim brothers and sisters, you do not have to cut short your shopping in order to do your daily prayers. Our prayer rooms are not only separated by gender but also are accessible all day and are secluded from the hustle of the activities in the mall for quiet prayer time.